Privacy Policy

About Hungy

Hungy is a comprehensive food management platform designed specifically for community kitchens, food banks, and nonprofit organizations. Our platform helps organizations streamline food distribution, manage volunteers, track inventory, and analyze impact through powerful dashboards and analytics tools.

We understand that your organization handles sensitive information about food donations, volunteer data, and operational details. This privacy policy outlines how we protect this information and ensure your organization's data remains secure and private.

Information We Collect

Organization Information

• Organization name, address, and contact details
• Email addresses for administrative users
• Operational preferences and settings
• Food donation categories and inventory configurations
• Important: Organizations cannot register themselves - they must contact us to create an account

User Account Information

• Name, email address, and role within the organization
• Login credentials and authentication data
• User permissions and access levels
• Activity logs and usage patterns

Operational Data

• Food donation records and inventory tracking
• Volunteer shift schedules and attendance
• Donor information and donation history
• Analytics and reporting data
• Shift categories and recurring schedules

Technical Information

• IP addresses and device information
• Browser type and version
• Usage analytics and performance data
• Error logs and system diagnostics

How We Use Your Information

Platform Operations

• Provide and maintain the Hungy platform
• Process and store your organization's data
• Generate reports and analytics dashboards
• Manage user accounts and permissions
• Send important service notifications

Service Improvement

• Analyze usage patterns to improve functionality
• Develop new features based on user needs
• Optimize platform performance and reliability
• Provide customer support and training

Communication

• Send service updates and maintenance notices
• Provide customer support and respond to inquiries
• Share important platform announcements
• Request feedback on platform features

Data Sharing and Disclosure

We do not sell, trade, or rent your organization's data to third parties.Your data is used exclusively to provide and improve the Hungy platform.

Limited Sharing Circumstances

• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, data may be transferred as part of the business assets
• Consent: We will only share data with your explicit consent

We are committed to protecting your data and will only share information in the limited circumstances outlined above.

Data Security

We implement industry-standard security measures to protect your organization's data:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Multi-factor authentication and role-based access controls
• Regular Audits: Security assessments and vulnerability testing
• Data Backups: Regular backups with disaster recovery procedures
• Employee Training: Security awareness training for all staff
• Incident Response: 24/7 monitoring and rapid response procedures

While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices and respond to emerging threats.

Data Retention

We retain your organization's data for as long as your account is active or as needed to provide services:

• Active Accounts: Data is retained while your organization actively uses the platform
• Backup Data: Encrypted backups are retained for disaster recovery purposes

Upon request, we can delete your organization's data, subject to legal and contractual obligations.

Your Rights and Choices

Your organization has full control over your data within the Hungy platform:

• Full Access: View, manage, and analyze all your organization's data through the platform
• Direct Management: Update, correct, and modify data directly within the system
• Data Export: Download and export your data in various formats for reporting and analysis
• User Control: Manage user accounts, permissions, and access levels within your organization
• Real-time Updates: Make changes that are immediately reflected across the platform
• Complete Ownership: Your data belongs to you and you have full operational control

Since you have full control over your data within the platform, you can perform most operations directly. For account-level changes or technical support, contact us at contact@hungy.ca.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session and preferences
• Analyze platform usage and performance
• Provide personalized features and content
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Third-Party Services

Our platform integrates with third-party services to provide enhanced functionality:

• Cloud Hosting: Secure cloud infrastructure for data storage
• Email Services: For notifications and communications
• Analytics Tools: To improve platform performance and user experience
• Payment Processors: For subscription and billing services

All third-party services are carefully selected and bound by strict data protection agreements.

International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure that all data transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our platform is designed for use by organizations and their authorized users. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications to administrative users
• Displaying prominent notices on the platform

Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Compliance and Standards

Hungy is committed to maintaining the highest standards of data protection and privacy:

• Compliance with applicable data protection laws and regulations
• Regular privacy impact assessments and audits
• Employee training on data protection and privacy
• Transparent data practices and clear communication
• Continuous improvement of privacy and security measures

We regularly review and update our privacy practices to ensure compliance with evolving legal requirements and industry best practices.